- Office 365 contacts not populating in outlook 2007 how to#
- Office 365 contacts not populating in outlook 2007 download#
- Office 365 contacts not populating in outlook 2007 windows#
You can also completely get rid of your current cache and start from scratch, which might be the only way to get the problem to go away. Try typing in a few email addresses and then exiting Outlook and opening it again and seeing if the names are still there. Exit out of Outlook and then re-check the box. It’s also a good idea to uncheck the Use Auto-Complete List to suggest names when typing in the To, CC, and Bcc lines box. Then click on Mail and scroll down to the Send Mail section.Ĭlick on the Empty Auto-Complete List button. To empty the cache, go to File and click on Options. If everything is gone already, then this won’t matter, but it should help with the problem of the cache resetting over and over again. In some instances, to get this working again in Outlook, you may have to clear out the Autocomplete cache. That should import the name cache from an older version of Outlook into Outlook 2010. Now in order to import it into Outlook 2010, you need to make sure the NK2 file is located in this directory: C:\Users\username\AppData\Roamingįinally, click on Start, type run and in the Open dialog box, type in the following command: outlook.exe /importnk2
Office 365 contacts not populating in outlook 2007 windows#
If you want to do it yourself, you can find the file in the following location for Outlook 2003/2007 running Windows 2000 or XP: C:\Documents and Settings\Username\Application Data\Microsoft\Outlookįor Outlook 2003/2007 running Windows Vista or 7: C:\Users\Username\AppData\Roaming\Microsoft\Outlook
Office 365 contacts not populating in outlook 2007 download#
You can download their FixIT program and simply choose the NK2 file and it will do the rest for you.
Office 365 contacts not populating in outlook 2007 how to#
Outlook 2010 stores it differently and therefore you have to import this file if you’re trying to get suggestion data from an older version of Outlook into Outlook 2010.Ĭheck out the above Microsoft KB article on how to do this. Method 2 – Import NK2 FilesĪll versions of Outlook before 2010 stored this name/email information in a file with a NK2 extension. If you see that the repair tool fixed some problems with the PST file, then you’ll probably be lucky and the autocomplete should be working normally again, especially if it was resetting each time you closed and opened Outlook. By default, it should be called Outlook.pst. If it’s in the default location, browse to C:\Users\Username\AppData\Local\Microsoft\Outlook. Also, newer versions of Office may store the file in the following location: C:\Program Files\Microsoft Office\root\Office16Ĭlick Browse and navigate to your PST file. For example, if you are running a 64-bit version of Office and a newer version, then the path could be C:\Program Files\Microsoft Office\Office15. Note that the path may be different depending on your version of Office. You can do this by going to the following location on Windows 64-bitĬ:\Program Files (x86)\Microsoft Office\Office14Īnd running the scanpst.exe file. The first thing to try is to repair the PST file and see if the autocomplete entries come back or stop resetting. The usual problem when autocomplete stops working has something to do with your PST file.
In this article, I’ll go through a few methods I’ve learned over the years to fix the autocomplete problem in Outlook and how to transfer the autocomplete suggestions from one Outlook to another. I’ve also run into the problem where the autocomplete will work within one session of Outlook, but the second you close it and open it again, the entries are all gone. If you have used Outlook for years, then your autocomplete database could be huge and if it suddenly stops working, it becomes a real pain to email someone! Sometimes autocomplete stops working because of problems with the PST file and other times it’s because of upgrading to a newer version of Outlook from previous versions.
Note: If you are in a corporate environment, then technically your contacts are being stored in the cloud (Exchange server).
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